Last updated: April 28, 2025
1. Introduction
At Light Of Everyone Floral Candles, we are committed to protecting your privacy. This policy explains how we collect, use, and secure your personal information during the checkout process.
2. Information We Collect
When you complete a purchase, we may collect:
. Full name
. Email address
. Billing and shipping address
. Payment details (processed securely)
. Contact number (if provided)
. Purchase history
. Preferred delivery method
3. How We Use Your Information
We use your data to:
. Securely process payments
. Provide order confirmations and updates
. Deliver purchases efficiently
. Detect and prevent fraudulent transactions
. Enhance customer service and support
. Improve shopping experience through analytics
. Send promotional updates (only with your consent)
4. Payment Security
All transactions are processed through trusted payment gateways, such as PayPal, Stripe, or other secure providers. We never store full payment details—only the necessary data to verify purchases.
5. Data Storage & Security
We take strong measures to protect your data, including:
. Encryption for sensitive information
. Secure servers with restricted access
. Compliance with GDPR and other data protection laws
. Regular security audits to ensure safety
6. Sharing Your Data
We share data only when necessary, including:
. Payment processors for secure transactions
. Delivery partners for order fulfilment
. Fraud prevention services to protect against unauthorized activity
. Legal authorities when required by law
We never sell or trade customer data.
7. Your Rights
You have the right to:
– Access your stored personal information
– Update or correct inaccurate data
– Request deletion of non-essential information
– Opt out of marketing communications
– Restrict processing in specific circumstances
– Request a copy of your data (data portability)
You can exercise these rights by contacting us.
8. Cookies & Tracking Technologies
Our checkout system may use cookies to enhance security, streamline transactions, and improve your shopping experience. You can manage cookie preferences in your browser settings.
9. Contact Us
For privacy-related concerns or requests, please reach us at:
📧 info@floralcandles.co.uk
đź“ž +447341901052